Programme

* This programme is subject to minor changes

Conference directors:
David Selby & Virginia López Valiente.

*This section will be updated on daily basis.

ICS 2021

16th NOVEMBER
19.30 Welcome reception Exclusively for speakers, sponsors and media


17th NOVEMBER
08.00 - 08.45 Reception and badges

09.00 Inauguration of the International Cruise Summit 2021
Marie-Caroline Laurent, Director General Cruise Lines International Association (CLIA) Europe
Francisco Toledo, President SPANISH STATE PORTS
Virginia López Valiente, CEO INTERNATIONAL CRUISE SUMMIT & CRUISES NEWS MEDIA GROUP

09.20 Intro
David Selby, Managing Director TRAVELYIELDS LTD.

09.30 Presentation: Vaccines and immunisation - What happens next
Professor Gordon Dougan, CAMBRIDGE UNIVERSITY INSTITUTE OF IMMUNOLOGY & INFECTIOUS DISEASE

09.45 Session 1: THE FUTURE OF CRUISING - Whilst so much over the last 18 months has been concerned with Re-Start, we ask industry leaders to discuss what is ahead for the industry over the next 10-20 years

Moderator: Virginia Quintairos, Global Business Development Director INTERCRUISES SHORESIDE & PORT SERVICES
Roberto Martinoli, President & CEO SILVERSEA CRUISES
Mario Zanetti
, President COSTA CRUISES
Jonathan Daniels, Chief Executive & Port Director PORT EVERGLADES
Ben Bouldin, Vice President EMEA ROYAL CARIBBEAN GROUP

10.45 Presentation: Introducing Ambassador Cruise Lines
Chris Coates
, Chief Commercial Officer AMBASSADOR CRUISE LINES

11.00 Presentation: The Indian cruise market and Cordelia Cruises
Amado Franco, Chief Operating Officer CORDELIA CRUISES

11.15 Coffee break

11.45 1 on 1 with Mario Zanetti, President of COSTA CRUISES
Interviewed by Virginia López Valiente CEO INTERNATIONAL CRUISE SUMMIT & CRUISES NEWS MEDIA GROUP

12.15 Session 2: DESTINATION RECOVERY - Whilst the Restart has been great for the industry and continues to move forward, destinations have generally been the last to be able to join in. Experts discuss how destination stakeholders at large can get more involved in 2022 and beyond

Moderator: Adam Coulter, Managing Editor CRUISE CRITIC UK
Adam Sharp, Director International Destination Development ROYAL CARIBBEAN GROUP
Anne-Marie Blum, Manager VAR PROVENCE CRUISE CLUB
Tine Oelmann, Director Destination Management & Operations TUI CRUISES
Karen Dawney, Shoreside Destination Manager FRED OLSEN CRUISES
Grethe Parker, Sales, Marketing and Cruise Manager PORT OF NARVIK

13.15 Reality Check: What´s next in destination sustainability?
Luis de Carvalho, CEO BERMELLO AJAMIL & PARTNERS (B&A) EUROPE
Ukko Metsola, Adviser CLIA EUROPE
Jacob Bjarkam, Business Development Manager POWERCON

13.45 - 15.00 Networking lunch

15.00 Presentation: Introducing Ocean Residences Development
Renato Chizzola, Senior Vice President OCEAN RESIDENCES DEVELOPMENT

15.15 Presentation: Introducing Explora Journeys
Sacha Rougier, Head of Itinerary Planning and Shore Experiences EXPLORA JOURNEYS

15.30 In conversation: Luxury vs. Expedition - Is there a meeting point?
Interviewer:
David Selby, Managing Director TRAVELYIELDS LTD.
Frederique Patry
, Senior Manager Itinerary Planning SILVERSEA CRUISES
Zeljka Cimic, Product Development Manager Ocean Cruises SCENIC CRUISES
Kristin Badgett, Vice President of Revenue Management & Itinerary Planning WINDSTAR CRUISES
Regina Von Hesse, Product Manager Expedition Cruises HAPAG-LLOYD CRUISES

16.10 Master ICS: Round of questions
David Selby, Managing Director TRAVELYIELDS LTD.

16.20 Session 3: THE 2021 SENSE CHECK FOR THE FUTURE - Cruise lines have gone back into operation around the world, but it hasn’t been without its challenges. How has the industry done? What are the lessons learnt and what are the prospects for next year? Panellists take an honest look at the issues and share their experiences as we continue to look forward to 2022

Moderator: Mark Robinson, Cruise Consultant
Sander Groothuis, Vice President Port & Shore Operations CARNIVAL UK
Alessandro Carollo, Director of Government Relations ROYAL CARIBBEAN GROUP
John Portelli, General Manager ROMA CRUISE TERMINAL
Alexander Napp, Managing Director PWL PORT SERVICES
Leslie Peden, Chief Commercial Officer CELESTYAL CRUISES

17.20 - 17.30 Closing of the first day

20.00 Party & dinner - By invitation - Exclusively for speakers, sponsors and media

18th NOVEMBER
09.00 Intro
David Selby, Managing Director TRAVELYIELDS LTD.
Virginia López Valiente, CEO INTERNATIONAL CRUISE SUMMIT & CRUISES NEWS MEDIA GROUP

09.00 Presentation: Port Everglades - View from one of the world’s big 3 - It’s not just about COVID
Jonathan Daniels, Chief Executive PORT EVERGLADES

09.15 Presentation: The expansion of Mystic Invest
Ferdinand Strohmeier, Chief Executive Officer MYSTIC INVEST

09.30 Session 4: CREWING THE INDUSTRY - Repatriating crew was one of the biggest challenges for the industry during the pandemic. With such a long time between  lay-up and ramp-up, we ask about current recruitment and training challenges and examine the people pipeline for the future and how it might affect ongoing service levels


Moderator: Richard J. Vogel, Industry Consultant and former Cruise Line CEO
Matthew Jaenicke, Group Managing Director VIKING MARITIME GROUP
Lucy Hodgson, Global Recruitment Manager V.SHIPS LEISURE
Chris Coates, Chief Commercial Officer AMBASSADOR CRUISE LINE
Raquel López, Port Agency Manager UK, Portugal and Spain INTERCRUISES SHORESIDE AND PORT SERVICES
Gabriele Bassi, Editor CRUISING JOURNAL

10.30 Case study: Setting Up a New Cruise Region
Elisabetta De Nardo
, Vice President Port Development MSC CRUISES
Ghassan Khan, Chief Strategic Officer CRUISE SAUDI

11.00 Presentation: Introducing Tradewind Voyages
Alan McGrory, Chief Executive Officer TRADEWIND VOYAGES

11.15 Presentation: Passenger sentiment towards cruising - The Cruisecritic.com survey
Adam Coulter, Managing Editor CRUISE CRITIC UK

11.30 Session 5:  RECOVERING SALES AND REVENUES - We have a long way to go to achieve the revenues of up to 2019. What has the 2021 Restart done to attract both experienced and "new to cruise" guests and what are the main sales and marketing strategies and messages going forward?

Moderator: Aimilia Papachristou, Secretary General MEDCRUISE
Jo Rzymowska, VP & Managing Director EMEA CELEBRITY CRUISES
Bob Dixon, Director EMEA and Asia Sales CUNARD LINE
Eamonn Ferrin, VP International Business NORWEGIAN CRUISE LINE
Roberto Alberti, Chief Commercial Officer, COSTA CRUISES

12.30 Master ICS quiz: announcement of the winner and closing of ICS
David Selby, Managing Director TRAVELYIELDS LTD.
Virginia López Valiente, CEO INTERNATIONAL CRUISE SUMMIT & CRUISES NEWS MEDIA GROUP

12.40 Networking and farewell lunch

Madrid Convention Bureau

*Unless otherwise stated, speakers will be appearing in-person, in Madrid.
*The International Cruise Summit and the Hotel Melia Castilla will comply with the highest health safety standards against COVID 19 and will implement all preventive health measures established by the relevant authorities, such as social distancing, hand sanitizers and the mandatory use of face masks in the conference room and all indoor spaces. Although the current infection rate and the progress of vaccinations are very positive, we will continue to review and comply with all preventative measures. The International Cruise Summit will provide antigen testing for those delegates whose countries require it on their return.

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