World-class healthcare supporting one of Northern Spain's growing cruise destinations.
World-class healthcare supporting one of Northern Spain's growing cruise destinations.
As the Port of Bilbao continues to strengthen its position as a key destination for international cruise tourism, the increasing arrival of cruise ships and passengers brings new opportunities and responsibilities for the region.
At IMQ Hospital Universitario Zorrotzaurre, we are proud to grow alongside this expanding industry, providing high-quality medical care to international passengers and crew members visiting the Basque Country.
Located in Bilbao, close to the cruise terminals in Getxo, our hospital has become a trusted healthcare partner for the cruise industry, combining medical excellence with the efficiency and flexibility required in an international maritime environment.
As part of Grupo IMQ, our hospital offers state-of-the-art facilities, advanced medical technology and a comprehensive range of medical and surgical specialties.
In 2013, IMQ Hospital Universitario Zorrotzaurre became the first hospital in the Basque Country to achieve Joint Commission International (JCI) accreditation, marking a significant milestone in its longstanding commitment to patient safety, clinical quality and medical excellence.
Through our dedicated International Patient Department, we provide personalized, multilingual assistance and seamless coordination with cruise operators, international insurance companies and medical assistance providers.
Our 24/7 emergency medical services ensure a prompt and efficient response to the healthcare needs of passengers and crew members, supported by experienced medical professionals across multiple specialties.
We understand that in the cruise industry, time is critical. Medical assistance must be fast, reliable and carefully coordinated to minimize disruption to travel schedules while ensuring the best possible care for every patient.
ICS Madrid 2026: Connecting Healthcare with the Cruise Industry
The International Cruise Summit in Madrid represents a unique opportunity to connect with leading cruise lines, port authorities, industry executives and key stakeholders shaping the future of global cruise tourism.
For us, attending ICS is much more than participating in an industry event. It is an essential opportunity to strengthen partnerships, exchange experiences and explore new ways to support the evolving healthcare needs of international cruise passengers and crew members.
As Bilbao continues to consolidate its position on the international cruise map, having a reliable hospital nearby, with a proven track record in international patient care and a longstanding commitment to medical excellence, is a valuable asset for cruise operators and the destination itself.
At IMQ Hospital Universitario Zorrotzaurre, we are committed to contributing to this growth by offering medical excellence, personalized care and the confidence that international cruise companies and their guests deserve.
Because a growing cruise destination deserves healthcare that rises to the challenge.
We look forward to being part of #ICSMadrid2026, building stronger connections and continuing to shape a safer, more efficient and patient-centered future for the cruise industry.
Website: https://www.imq.es
